Refund and Exchange Policy
At luxauriax , we want you to be satisfied with your purchase. If you are not satisfied , you can request a exchange within 2 days of receiving your item. To be eligible, the item must be unused, in its original packaging, and in the same condition as when you received it. For Damage Refund, The Item Opening Full Video is most Needed to refund Any Damage .🎥(Uncut Video without Pausing and must be fully visible on Video), Damage refund is accepted only with 24-48 hours of order delivered. To initiate a return, contact our customer service team with your order details. You are responsible for return shipping costs, which are non-refundable.
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. We serve only exachange and replace products. If you want the refund of demage or defective procucts. The refund amount will not be withdrawable, it will be 100% deposited in your refund wallet, which you can use to make future purchases from our website. We assure you that your next order will be received successfully and safely.Shiping Charges are not returnable. For exchanges due to defects or damage, please contact us directly. For any questions, please reach out to our customer service team. 1. You can request from for a return within 2 days.
2. Once the return is done, you can request for refund.
3. The exchanged or replaced product will be delivered within 7 days.